After-sales Service: | Yes |
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Warranty: | 25 Years |
Number of Cells: | 144cells |
Application: | Residential and Commercial |
Condition: | New |
Certification: | ISO, CE, IEC 61215/61730 UL 61730 |
Customization: |
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Q1: Can the product be shipped to my area?
A1: We export to a vast majority of countries/regions including Center/South America, EMEA, SEA, SSA, and AU. Once you provide your location, we will verify and confirm shipping feasibility.
Q2: What about the lead time?
A2: For orders under 200kW, the lead time is 10 days. For larger requirements (≥200kW), we will discuss and confirm the timeline with you.
Q3: How can I make payment?
A3: We accept 100% TT or, alternatively, a 30% TT advance with the remaining 70% TT payable once the goods are ready for shipment.
Q4: What is the mode of transport?
A4: International shipments are typically carried out via sea transport. Upon entry, multimodal transport options such as rail and barge will be utilized.
Q5: What's the warranty?
A5: Our warranties include a 12-year enhanced product warranty on materials and workmanship, and a 25-year linear power output warranty. For additional details, please refer to our limited warranty statement.
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